Contact Your Counselor
Melanie Duarte
Director of Counseling
(617) 912-9160
mduarte@bostonconservatory.edu
Office Location
26 The Fenway (Lower Level)
Office Hours
Office hours are posted outside the office in the lower level of 26 The Fenway.
Scheduling an Appointment
There are several ways students can schedule an appointment with the counselor:
- By phone: Call the counselor’s office at (617) 912-9160. If you reach voice mail, please leave a message. The counselor will respond promptly.
- By email: Send an email to mduarte@bostonconservatory.edu. NOTE: Please be advised that email is not a secure form of communication and should not be used to discuss a confidential or urgent concern.
- In-person: Students can also stop by the office at any time to ask questions, get information or determine counselor’s availability. If the counselor is not available to meet, every effort will be made to schedule an appointment as soon as possible.
- Through the Wellness Services Director: Appointments for counseling may also be scheduled through Director of Wellness Services Beth Grampetro at (617) 912-9260 or bgrampetro@bostonconservatory.edu.
Emergencies
In the event of an emergency, students should contact the Department of Public Safety at (617) 912-9111. The counselor will be available for crisis intervention and assessment whenever possible.
Emergency Psychological Services
If/when the counselor is unavailable, emergency psychological services are also available at:
Beth Israel Deaconess Medical Center/Emergency Room: (617) 754-2323 or call 911
Fenway Community Health Mental Health and Addictions Services after-hours line: (617) 927-6100 (select 1 and ask the on-call physician to be paged). NOTE: This service is for students who are already patients of Fenway Community Health who are experiencing non-life-threatening psychiatric emergencies.
If you need immediate help, call the National Suicide Prevention Lifeline at 1-800-273-TALK (8255).
