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Policies FAQ

Refund Policy

All application fees, registration fees and deposits are nonrefundable. If circumstances prevent a participant from attending before the first day of the program, a refund (less the nonrefundable application fee, registration fees and deposit) may be issued if a written request is submitted to the Extension Programs Administrator before the commencement of the program.

Students may not make changes to their schedules without administrator approval once they have deposited. Refunds for changes to schedules will be made at the discretion of the Extension Programs Administrator.

No refunds for changes to meal or housing plans will be accepted after the participant has deposited.

Please allow 12 – 14 days for refunds to be processed by the Business Office.

Withdrawal Policy

In cases of withdrawal after the program has commenced, refunds may be granted when there are extenuating circumstances (injury, illness, family emergency, etc.). Documentation of the extenuating circumstance must be submitted to the Extension Programs Administrator within 30 days after the last date of attendance. Tuition and fees cannot be deferred to future programs.

Cancellation Policy

The Extension Programs reserves the right to cancel any programs due to insufficient enrollment. In cases of extreme weather please call the Extension Programs office at 617-912-9203.

Why do I need to give a Social Security number? What if I don’t have one?

SSN is only required for programs being taken for credit. Our institution uses social security numbers as required by the government when we process a variety of tax procedures. Your social security number is kept confidential and will not be distributed outside of our institution. Please provide your social security number so that we can properly register you and your payments for this program.

International applicants are exempt from this requirement.

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