Health Care Services for Students of The Boston Conservatory at Fenway Community Health
The Boston Conservatory encourages students to be proactive in caring for their health. In support of this, we have developed relationships with local health care providers who are familiar with the unique needs of the performing artist, including physical therapists, sports medicine physicians, and primary care providers. If you have questions about any of these services, you may contact the Wellness Coordinator, at wellness@bostonconservatory.edu.

Medical, Holistic and Mental Health Services at Fenway Community Health
Fenway Community Health, a community health center located within walking distance of campus, serves as our primary health center for students. Full-time and three-quarter time students are eligible to receive specified services there for no co-pay during the academic year. A description of services is outlined below. Be sure to identify yourself as a Boston Conservatory student when scheduling an appointment to ensure priority service.

Medical Services
Holistic Therapies
Mental Health and Addiction Services
Emergency Services
Appointments
Payment
Costs for Full-time Students at The Boston Conservatory
Fenway Phone Directory
Hours

Medical Services

Primary Care
Your primary care provider may be a physician, physician's assistant, or nurse practitioner. Your primary care provider will take care of your medical exams, diagnosis, treatment, lab tests, and x-rays. Once you choose a primary care provider, you will always see that person or someone from their medical team. You may request a male or female provider, or a Spanish-speaking provider. Students should call (617) 267-0159 to schedule an appointment.

Immunizations
Students may call (617) 927-6000 to schedule an appointment with the immunization nurse at Fenway. You must bring a list of your required immunizations to Fenway to receive the shots, along with any childhood immunization records if you have them. Students are responsible for paying the costs associated with immunizations.

Confidential HIV Testing
If you are thinking about being tested for HIV, Fenway offers confidential testing and private pre- and post-test counseling. They can help you deal with your decision to be tested and the feelings you may have once you know your HIV status. HIV testing services are confidential. Only you, your HIV counselor and the person conducting the test will be aware of your concerns and status. To schedule an HIV test, please call 617 267-0159.

Holistic Therapies

Chiropractic, Acupuncture, and Massage Therapy
Holistic therapies play an important role at Fenway. Chiropractic, acupuncture, and massage therapy help relieve stress, promote healing, and aid in a general sense of well-being. Medical providers and holistic therapy practitioners work together to determine how to give you the most effective treatments. Please call (617) 927-6000 to schedule an appointment.

Mental Health and Addiction Services

Counseling
Whether you are experiencing stress, dealing with substance abuse, grieving the loss of a significant relationship, or feeling depressed, Fenway provides a full range of services with a staff of experienced mental health providers. Please call (617) 927-6204 to schedule an appointment. Be sure to identify yourself as a Boston Conservatory student to ensure priority service.

Acupuncture Detox
If you have a substance abuse problem, or wish to use acupuncture to assist in discontinuing your smoking, Fenway's walk-in acupuncture detoxification clinic provides support for those seeking assistance. The acupuncture detox clinic is offered on a sliding-fee scale. No full-time student will be refused treatment due to inability to pay. For more information, please call (617) 927-6255.

Peer Listening Line
The Peer Listening Line provides general support, information, referrals and crisis intervention for high school and college-aged gay, lesbian, and questioning youth. If you are confused about your sexuality, or just need someone to talk to, the Peer Listening Line provides support. The Peer Listening Line is staffed by volunteers your age who are gay, lesbian, or bisexual. They are prepared to help you deal with issues like coming out or HIV and AIDS. All calls are anonymous and confidential. The Peer Listening Line is open Monday through Friday from 4 to 10 p.m. Call (617) 267-2535.

Pharmacy
Students who have medication prescribed by a Fenway provider may take advantage of Fenway's convenient on-site Pharmacy. Located on the third floor of the Health Center, the Fenway Pharmacy is open 8:30 a.m.-7:00 p.m., Monday-Friday. The Pharmacy accepts most major prescription insurance plans, including the Medco Health Pharmacy Network. Students may be responsible for co-payments and other amounts that are not covered by insurance. For more information about the Fenway Pharmacy, call (617) 927-6330.

Emergency Services

If you have a life-threatening emergency, go directly to the nearest emergency room, or dial "911." Fenway Community Health is not an urgent care center and does not offer emergency or walk-in services.

Appointments

• To schedule a medical or holistic therapy appointment, please call the appointment desk at (617) 927-6000.
• To schedule a confidential HIV test, please call (617) 267-0159.
• To schedule a mental health appointment, please call (617) 927-6200.
• For more information on the acupuncture detox program, please call (617) 927-6255. Feel free to walk in and make your appointments for acupuncture detox in person as well.

With the exception of the walk-in acupuncture detoxification clinic, appointments are always required.

Payment

Please show both your health insurance ID card and your student ID every time you check in. If you do not show your student ID, you will be charged as a regular patient. The contract between The Boston Conservatory and Fenway provides priority service to our students and covers specific types and numbers of visits. Students are responsible for paying the costs associated with additional visits, procedures, treatments and tests not covered through the contract. No co-pays are required for Boston Conservatory students, regardless of the type of medical insurance that the student carries.

Costs for Full-time Students at The Boston Conservatory

Medical Services
All medical visits and associated clinical procedures, laboratory tests, and pharmaceutical treatments are billed to the student’s health insurance plan. Fenway accepts many major commercial insurance carriers, as well as Medicare and Medicaid. Fenway also accepts the Koster Insurance student medical plan offered through The Boston Conservatory. All three-quarter and full-time Boston Conservatory students are not required to pay co-pays, regardless of their insurance company. Students are responsible for the cost of any charges (beyond the co-pay) not covered by their health insurance. Please note that insurance coverage may not be 100%. Always verify your coverage with your insurance company.  

Holistic Therapies
Acupuncture/Chiropractic : Students may receive up to 10 Acupuncture or Chiropractic visits per academic year at no charge. Students are responsible for the cost of any additional visits.  

Massage Therapy : Students may receive up to 4 Massage Therapy visits per academic year at no charge. Students are responsible for the cost of any additional visits.

Mental Health & Addiction Services
Mental Health Counseling : Students may receive up to 12 mental health visits per academic year at no charge. Any additional visits beyond 12 are the responsibility of the student and/or his or her health insurance provider.

Acupuncture Detox : Acupuncture detox services are offered on a sliding fee, and no student will be refused treatment due to inability to pay.

Confidential HIV testing and Peer Listening Line services are available free to all students.

Please bring your student ID and your health insurance card each time you go to Fenway for care. You must give 24 hours notice if you need to cancel a medical appointment or you will be charged a cancellation fee of up to $25. You must give 48 hours notice if you need to cancel a mental health appointment or you will be charged a cancellation fee of up to $95.

Fenway Phone Directory

Medical Appointments, Acupuncture, Chiropractic, Massage, Nutrition Counseling: (617) 927-6000
Mental Health and Addiction Services: (617) 927-6200
Peer Listening Line: (617) 267-2535
HIV Testing and Counseling: (617) 267-0159
Acupuncture Detox: (617) 927-6255
Billing Questions: (617) 927-6050
Para información en español, llame al (617) 927-6460

Hours

The appointments desk is open 8:30 a.m.-5:30 p.m. Monday-Friday. Please call in advance to make an appointment.

Clinic Hours
7:30 a.m.-8:00 p.m. Monday-Thursday
7:30 a.m.-7:00 p.m. Fridays
8:30 a.m.-1:00 p.m. Saturdays
Some services are available outside of these hours.

Please call in advance to verify the hours for each service.

If you have an urgent concern related to treatment you are currently receiving from a Fenway provider, and it is after the usual business hours, you may call (617) 927-6100, select "1" (the answering service), and ask for the on-call physician to be paged. If you have a life-threatening emergency, go directly to the nearest emergency room or dial "911."

For additional information visit: www.fenwayhealth.org