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Emergency Procedures

The Boston Conservatory has established the following emergency response procedures to follow in the event of an emergency. As these procedures are intended to help lessen the potential for injury, it is advised that students, faculty, staff and all members of the Boston Conservatory community to familiarize themselves with these procedures.

Medical Emergency

  • When assisting, make sure there are no safety concerns for you
  • Use protective gloves and barrier devices to protect yourself from bodily fluids.
  • If vomiting with no trauma and is unable to move, roll the person on side and lay head on arm.
  • Tilt head up to open airway.
  • If injured, keep person on back. If no neck/ spinal injury is suspected, elevate legs 6 to 12 inches.
  • Don’t move person with neck/spinal injury unless factors will cause more harm (i.e. fire).
  • Cover with blanket/coat to keep body heat. Elevate bleeding extremities; maintain direct pressure; control bleeding with a thick cloth.
  • If the person is not breathing, has no pulse and you are trained in CPR, begin immediately.
  • Ask a bystander to call 911. Clear area around the person; don’t restrain or place anything in person’s mouth.


Please familiarize yourself with fire extinguisher locations, exits, and building fire alarms pull stations in the event of a fire. Smoke is the greatest danger in a fire. As you evacuate, or if you are trapped, always stay near the floor where the air is less toxic.

  • Activate the closest building fire alarm for emergency response.
  • When the building fire alarm is sounded, always assume an emergency exists.
  • If a fire appears controllable, discharge a fire extinguisher toward the base of the flame.
  • Assist persons with disabilities to exit.
  • Close doors to confine fire.
  • Do not use elevators.
  • Should your clothing catch on fire-STOP DROP and ROLL to smother flame.
  • If trapped during a fire:
  • Shout at regular intervals to alert
  • Emergency crews of your location.
  • Find a window and place an article of clothing outside of it to use as a marker for rescue crews.

Chemical Exposure / Hazardous Spills

Damage to individuals and/or to the environment can be caused by any unplanned sudden or non-sudden release of hazardous materials. Potentially hazardous materials can include a wide variety of chemicals as well as human waste and other contaminants.

  • Person in control of the classroom/area should evacuate the affected area at once.
  • If contaminated, stay in vicinity for first aid / de-contamination by specialized authority.
  • Seal the area off to prevent further contamination.
  • Wait for direction from campus official and try not to expose others.
  • When reporting, be specific about the nature of the involved material and exact location.
  • Report any large spillage such as oil or anti-freeze from your personal vehicle to Public Safety so that proper action can be taken.
  • Call 617-912-9191.

Hostile Intruder in an Office, Classroom or Non-Residence Building

When a hostile person(s) is actively causing death or serious bodily injury or the threat of imminent death or serious bodily injury to person(s) within a building, we recommend the following procedures should be implemented:

  • Faculty or Staff should immediately lock the students and themselves in the classroom or office, if possible. Cover any windows or openings that have direct line of sight into the hallway.
  • If communication is available, call 911 from a cell phone or 6-911 from any conservatory extension phone. If you can, notify Public Safety at 617-912-9191. Then immediately place all phones on vibrate. Leave phones on vibrate to receive text messages from Connect-Ed. Unplug extension phones.
  • Do not sound the fire alarm. A fire alarm would signal the occupants to evacuate the building and thus place them in potential harm as they attempt to exit.
  • Lock the windows and close the blinds or curtains.
  • Stay away from the windows.
  • Turn off lights and all audio equipment.
  • Try to remain as calm as possible.
  • Keep everyone together.
  • Keep classroom or office secure until police arrive and give you directions.
  • If you are in a hallway, try to get to a classroom or an office.
  • Stay out of open areas and be as quiet as possible
  • If for some reason you are caught in an open area such as a hallway or lounge, you must decide what you are going to do. This is a very crucial time, and it can possibly mean life or death.
  • You can hide, but make certain you are well-hidden or you may be found as the intruder moves through the building looking for victims.
  • If you think you can safely make it out of the building by running, do so. If you decide to run, do not run in a straight line. Attempt to keep objects such as desks, cabinets, fixtures, etc., between you and the hostile person(s). Once outside, do not run in a straight line. Use trees, vehicles, and other objects to block yourself from the view of intruders.
  • If the person(s) are causing death or serious physical injury to others and you are unable to run or hide, you may choose to play dead if other victims are around you.
  • If caught in an open area in a building, your last option may be to fight back. This is dangerous, but depending on your situation, this could be your best option.
  • If you are caught by the intruder and are not going to fight back, obey all commands and do not look the intruder in the eye. Do not appear to pose a challenge, in other words, be submissive.

Once the police arrive, obey all commands. This may involve you being handcuffed, or keeping your hands in the air. This is done for safety reasons, and once circumstances are evaluated by the police, they will give your further directions to follow.

* Note- This procedure can not possibly cover every scenario, but is intended to potentially reduce the number of injuries or death if put into action as soon as the situation develops. Time is the most important factor in the optimal management of these types of situations.

Natural Disasters

Fear at the time of a disaster may breed panic. Panic can account for more injuries that the disaster itself. Therefore, stay calm and follow the following procedures:

Severe Storms

  • Wind, rain and lightening can cause dangerous situations. Avoid water, metal objects, open spaces and electrical appliances during lightning storms.
  • Don’t use the telephone and plumbing fixtures.


  • The basement level of all campus buildings is a designated tornado shelter.
  • If no basement, go to a small interior room with no windows, such as halls, closets or interior stairwells.
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